Chicago O'Hare International Airport (ORD) is one of the busiest and most iconic airports in the United States, handling millions of passengers every year. Among the various airlines operating at ORD, Delta Air Lines holds a significant presence, offering both domestic and international routes. If you're planning to fly Delta Airlines ORD Terminal through Chicago, it’s essential to understand the layout, facilities, and services offered at their terminal to ensure a smooth travel experience.
Which Terminal is Delta at O'Hare?
Delta Air Lines operates out of Terminal 5 at O'Hare International Airport. While ORD has four passenger terminals (Terminals 1 through 5), Delta's check-in counters, gates, and baggage claim services are primarily situated in Terminal 5.
Terminal 5 is a hub for several airlines including Delta, Air Canada, and Alaska Airlines. It's not the largest terminal at O'Hare, but it is one of the most efficiently organized, making it relatively easy to navigate.
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Navigating Terminal 5: Layout and Gates
Terminal 5 at ORD is split into two main concourses: Concourse E and Concourse F. Delta typically uses gates in Concourse E, although it’s always a good idea to double-check your gate on your boarding pass or the airport monitors.
Once you pass through security, you'll find plenty of signage directing you to the correct concourse and gate. Both concourses are connected, so even if your gate changes, moving from E to F or vice versa is straightforward and doesn’t require re-clearing security.
Check-in and Baggage Drop
When arriving at Terminal 5 for your Delta flight, you'll find the check-in counters and self-service kiosks located near the terminal entrance. Delta’s check-in area is generally well-staffed and features Sky Priority lines for Medallion members and premium cabin passengers, which help expedite the process.
Travelers are encouraged to check in online or via the Delta app to save time. If you're checking bags, you can use the self-tagging kiosks for a quick drop-off at the baggage counter.
Security Screening
Terminal 5 has its own dedicated TSA security checkpoint, which typically services passengers for Delta, Air Canada, and Alaska Airlines. Wait times can vary depending on the time of day, but generally speaking, it’s less congested than the larger Terminals 1 and 3.
Delta Sky Priority members, TSA PreCheck, and CLEAR members benefit from expedited screening, which can be a lifesaver during busy travel periods.
Delta Sky Club at ORD
One of the perks of flying Delta through O'Hare is access to the Delta Sky Club, located near Gate E6 in Concourse E. The lounge offers a relaxing environment for eligible passengers and includes:
Comfortable seating
Complimentary snacks, drinks, and cocktails
Wi-Fi access
Charging stations
Quiet workspaces
Restrooms and reading materials
Access to the Sky Club is available to Delta One and First Class passengers on international routes, Medallion members (Platinum and Diamond), and holders of the Delta SkyMiles® Reserve American Express Card, among others.
Dining and Shopping Options in Terminal 5
While Terminal 5 may not have as extensive a food court as Terminals 1 or 3, it still offers a solid variety of dining and shopping options for travelers. Some popular choices include:
Wicker Park Seafood & Sushi Bar – Great for a sit-down meal with quality sushi and seafood options.
Goose Island Beer Co. – A local favorite where you can enjoy craft beers and burgers.
Starbucks – Perfect for a caffeine fix on the go.
Farmer’s Fridge – Healthy, fresh food from vending-style kiosks.
In terms of shopping, you'll find newsstands, Hudson shops for travel essentials, and stores offering local souvenirs and snacks.
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Ground Transportation and Parking
Terminal 5 is accessible via O’Hare’s Airport Transit System (ATS), which connects all four terminals, the Multi-Modal Facility (MMF), and public transportation options like the CTA Blue Line. Whether you're arriving by car, taxi, rideshare, or the "L" train, getting to and from Terminal 5 is straightforward.
For those driving, short-term and long-term parking options are available, including Economy Lots and the Main Parking Garage, which is within walking distance of Terminal 5.
Connection Information
If you're connecting between Delta and another airline at ORD, especially international flights that may arrive at Terminal 5, be aware that you may need to take the Airport Transit System (ATS) shuttle. It’s a free, automated train that makes regular stops at all terminals, and the entire loop takes around 10-15 minutes.
Leave ample time for international transfers, as you'll need to go through customs and potentially re-clear security when entering Terminal 5.
Tips for Flying Delta Through ORD
Arrive Early: O'Hare is a major hub, and delays at security can happen. Arriving 2 hours early for domestic flights and 3 hours for international flights is recommended.
Use the Delta App: For mobile check-in, real-time gate updates, and digital boarding passes.
Consider CLEAR or TSA PreCheck: These services can significantly cut down your wait at security.
Check Terminal Information: While Delta generally operates out of Terminal 5, always verify your flight information as gate assignments can change.
Conclusion
Whether you're a seasoned flyer or a first-time traveler, knowing what to expect at Delta’s Terminal 5 at O'Hare can help reduce stress and streamline your journey. With efficient check-in processes, a solid array of dining options, and convenient transportation links, Delta at ORD offers a traveler-friendly experience.
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